TERMS & CONDITIONS

Check-In and Check-Out Policies

Check-in:

4:00 PM

Check-out:

11:00 AM

Late Checkout Hours:

1:00 PM

Late Checkout Fee:

USD 30.00

Property and Cancellation Policies

Full Charge - Full Stay - If cancelled within 1 days of arrival

Partial Charge - 50% of Full Stay - If cancelled within 3 days of arrival

No Charge - If cancelled within 5 days of arrival

Welcome to the Highliner Hotel! To ensure a comfortable and enjoyable stay for all our guests, we kindly request that you read and adhere to the following terms and conditions. By making a reservation or staying with us, you agree to these terms.

1. Non-Smoking Policy

The Highliner Hotel is a 100% non-smoking property. Smoking of any kind, including tobacco, vaping, or recreational substances, is strictly prohibited in all guest rooms, balconies, or public spaces. There is a designated smoking area at the back of the hotel.

Guests found violating this policy will be charged a $500 cleaning fee per incident to restore the room to a smoke-free condition.

We reserve the right to terminate your stay without a refund if the non-smoking policy is breached.

2. Check-In and Check-Out

Check-in Time: 4:00 PM

Check-out Time: 11:00 AM

Late check-out requests are subject to availability and may incur additional charges.

3. Payment and Cancellation

A valid credit card is required to secure all reservations. Cash transactions are not permissible

Cancellations made 72 hours prior to check-in are eligible for a full refund.

Cancellation made 48 hours prior to check-in are eligible for a 50% refund

Cancellation made 24 hours prior to check-in are eligible for a 0% refund

No-shows or cancellations does not get refunded. Customer is liable for every night they have booked.

4. Guest Conduct

Guests are expected to behave in a manner that does not disturb the comfort and safety of others.

Excessive noise, parties, or disruptive behavior are not permitted. The hotel reserves the right to ask guests to leave without a refund in such cases.

All guests 18+ years or older that are staying under the reservation must be listed on the reservation. Failure to do so may result in the termination of your reservation.

5. Property Damage and Liability

Guests are responsible for any damage caused to hotel property during their stay.

The Highliner Hotel is not liable for any loss, theft, or damage to personal belongings. We encourage the use of in-room safes or other secure storage options.

6. Pets

Pets are not allowed, except for service animals in compliance with ADA regulations. Please notify the hotel prior to arrival if you are traveling with a service animal.

7. Parking

On-site parking is available for registered guests at no additional cost.

The hotel is not responsible for theft or damage to vehicles parked on the property.

8. Environmental Commitment

As part of our commitment to sustainability, daily housekeeping is provided only upon request. Please inform the front desk if you would like your room serviced.

9. Anchorage-Specific Regulations

Guests must comply with all local, state, and federal laws during their stay.

The use of recreational substances on hotel property is strictly prohibited.

Thank you for choosing the Highliner Hotel. We are dedicated to providing a clean, comfortable, and welcoming environment for all our guests. If you have any questions or special requests, please contact us at (Insert Phone Number) or info@highlinerhotel.com. By confirming your reservation, you acknowledge and accept these terms and conditions.